CANCELLATION POLICY
Cancellation Policy
Last Updated: June 2026
At EaseBuyz, customers may request order cancellations subject to the conditions outlined below.
Order Cancellation by Customer
Orders may be cancelled before they are shipped by the seller.
Once an order has been dispatched, cancellation requests may no longer be possible and customers may need to follow the Return & Refund Policy.
Order Cancellation by Seller
A seller may cancel an order under certain circumstances, including:
- Product unavailable
- Pricing error
- Inventory mismatch
- Delivery restrictions
If a seller cancels an order, any eligible payment received will be refunded according to the Refund Policy.
Marketplace Cancellation Rights
EaseBuyz reserves the right to cancel any order if:
- Fraudulent activity is suspected
- Incorrect pricing or product information is detected
- Technical errors occur
- Legal or compliance issues arise
Refund for Cancelled Orders
Approved cancellations will be processed according to the Return & Refund Policy. Refund processing times may vary depending on the payment method and financial institution.
Contact Us
For cancellation requests or assistance, customers may contact the seller directly or reach out to EaseBuyz customer support.
