CANCELLATION POLICY

CANCELLATION POLICY

Cancellation Policy

Last Updated: June 2026

At EaseBuyz, customers may request order cancellations subject to the conditions outlined below.

Order Cancellation by Customer

Orders may be cancelled before they are shipped by the seller.

Once an order has been dispatched, cancellation requests may no longer be possible and customers may need to follow the Return & Refund Policy.

Order Cancellation by Seller

A seller may cancel an order under certain circumstances, including:

  • Product unavailable
  • Pricing error
  • Inventory mismatch
  • Delivery restrictions

If a seller cancels an order, any eligible payment received will be refunded according to the Refund Policy.

Marketplace Cancellation Rights

EaseBuyz reserves the right to cancel any order if:

  • Fraudulent activity is suspected
  • Incorrect pricing or product information is detected
  • Technical errors occur
  • Legal or compliance issues arise

Refund for Cancelled Orders

Approved cancellations will be processed according to the Return & Refund Policy. Refund processing times may vary depending on the payment method and financial institution.

Contact Us

For cancellation requests or assistance, customers may contact the seller directly or reach out to EaseBuyz customer support.